Refund Policy

Last updated: September 2026

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all purchases. If you are not satisfied with our software for any reason, contact us within 14 days of purchase for a full refund.

How to Request a Refund

Email support@capitaltools.app or open a ticket from Support with the email address used at checkout and your order number (found in your receipt email). No questions asked within the 14-day window. We respond to refund requests within 2 business days.

How Refunds Are Paid

Card and PayPal orders are processed by our reseller and Merchant of Record, Lemon Squeezy, and are refunded to the original payment method. Depending on your bank, the refund may take 5–10 business days to appear on your statement. Once a purchase is fully refunded, the associated license key is revoked.

Subscription Cancellations

Monthly and yearly subscriptions can be cancelled at any time from your account (“Manage subscription” opens the Lemon Squeezy customer portal). Upon cancellation, your license will remain active until the end of the current billing period and you will not be charged again. Renewal payments are covered by the same 14-day guarantee; outside that window, no partial refunds are provided for the remaining period.

Exceptions

We may decline refunds after the 14-day window, or where there is evidence of abuse such as repeated purchase-and-refund cycles or license key sharing in breach of our Terms of Service.